As a cooperative member, you not only get excellent service at the lowest possible cost, but you also own a share of the cooperative’s margins. You may have heard us refer to your share of these margins as capital credits. Capital credit allocation notices are printed annually on our members' bills, usually in May. The notice states the dollar amount that has been assigned, or allocated, to the recipient based on last year's margins and their energy use from the previous year.
For example, a notice on your bill in May 2018 would reflect the amount in capital credits that was assigned to the recipient based on the cooperative's margins in 2017, and also the member's proportion of the cooperative's revenue billed in 2017.
Surry-Yadkin EMC considers the cooperative's financial needs and position when determining how much money it refunds, or retires, to our members each year. Capital credit refunds are usually applied to a member's electric bill each year prior to our annual meeting, which is held on the first Saturday in October.
If you have questions or concerns about how capital credits are refunded, please contact our Billing Department at (336) 356-8241.
Do we owe you money?
To claim their capital credits, these former members must contact SYEMC at 336-356-8241. If you recognize someone on the list, please have them contact us.